Christmas goods left on quay for six days
A ROYAL MAIL container full of letters, parcels and perishable goods was left uncollected on Penzance quay for six days over the Christmas period.
The mail from Scilly was unloaded on December 20 but not collected until Boxing Day.
Island sub-postmistress Lindsay Rodger said that to alleviate weather-hit Skybus's problems, the freighter Gry Maritha had been used for a few days.
"On Christmas Eve, a flower farmer came to see me and expressed concern about a dispatch of flowers that hadn't reached its destination," she said .
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Lindsay then received an anonymous e-mail stating a container was sitting on Penzance quay.
She contacted Royal Mail who told her they knew nothing about any mail waiting to be collected.
The postmistress said a Penzance Quay Steamship Company employee told her there was a container and that it had been taken off the boat and presumed to be empty. "He said it wasn't manifested although the steamship company had signed for the container at the St Mary's end," she said.
"The container was locked with a Royal Mail padlock. As far as I am concerned the company knew the container was on the boat."
The sorting office immediately sent a van to collect the container following a phone call from Lindsay.
"Royal Mail did their utmost when they knew there was a problem, sending the mail up to Truro for direct sorting," she said.
She said she believed the Royal Mail had spoken to steamship chief executive, Jeff Marston, about the incident.
A spokesman for the steamship company said he could not comment while Royal Mail was collating reports to find out what had happened.
The incident comes after major disruption for post and paper deliveries in recent months, caused by the closure of the helicopter service and flooding at Land's End Airport.