Drivers angry at £100 fines for parking on town's quay
MORE than a dozen drivers are thought to have received final demands for £100 over parking offences allegedly committed at a Falmouth car park – despite claiming they never received an original ticket.
AS Parking Enforcement Services, which oversees Custom House Quay, has rejected the allegation.
The Newquay firm is under contract to car park owner Falmouth Harbour Commissioners and said it had issued a number of demands for unpaid parking charge notices.
Managing director Kevin McManus said: "A very small percentage of those in receipt of final demands have alleged they did not receive the initial parking charge notice, which is not uncommon in the industry as a whole.
"In many cases these allegations are quashed as the issuing officer's photographic evidence confirms the notice was issued, via an image of it attached to the windscreen."
Ron Jones, from Penryn, said he was angry at the sudden arrival of a "formal demand" dating back to when he parked there in April.
He accepted he might have parked illegally, but said he was annoyed at never having had the opportunity to pay a smaller fine of £60 sooner, as he never had the initial notice.
He had parked on the hatched area next to the rear entrance to Trago Mills to collect some coal.
"I left my son with the car, but no one came and said the car should not be there or to give a ticket," he said.
"It's quite upsetting. I haven't been given the opportunity to pay the £60."
Mr Jones rang Trago as he thought he was able to park in the spot to load without paying, and was told he was not the first to call in the past few weeks.
Deputy store manager Craig Lawry said: "We've probably had about 15 calls in recent weeks.
"We don't normally have any problems. We have advised anyone who calls to contact the harbour office."
Mr Jones said: "It's very annoying. There could be many more out there who have received these final demands too. It's the principle of it – not being given the opportunity to pay the smaller fine."
Falmouth Harbour Commissioners said: "We are aware of some parking infringements which occurred at the beginning of the year whereby notices were not issued at the time, but letters have recently been sent.
"We have taken steps to address this issue with the contractor with the aim of preventing any recurrence."
Mr McManus said the company had a "comprehensive appeals process" and advised anyone wishing to contest a ticket to do so.
"We're soon to begin trialling the use of body-worn cameras for our enforcement officers," he said.
"The process of issuing notices will then be captured on video."