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Hospital staff 'in despair' over jobs

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Wednesday, March 13, 2013
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Western Morning News

Staff at Cornwall's largest hospital are the least motivated in the country, the Western Morning News can reveal today.

The NHS staff survey shows that many people employed at Royal Cornwall Hospital Trust (RCHT) would not recommend it as a place to work or be treated.

The NHS staff survey reveals a worrying picture of life at the Royal Cornwall Hospital Trust (RCHT) where nearly half of employees admit to suffering workplace stress. At Plymouth Hospital Trust, usually known as Derriford, staff are equally "poorly engaged".

The two trusts, which between them treat the overwhelming majority of patients from Cornwall, both returned results which showed that while the majority of staff felt satisfied with the quality of their work, less than a fifth reported good communications with senior managers. Joanne Kaye, regional secretary of Unison, said staff were fed up. "There is a real sense of despair," she said.

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"There is a constant message they are getting that 'you are too expensive, you are coasting and you are failing'.

"You give these messages to people and it's no surprise that morale falls."

Lezli Boswell, chief executive of the RCHT, admitted that the survey results were "disappointing" but said they reflected a long history of "poor engagement and instability at RCHT".

However, she said there were some bright spots in the results. "There is no quick fix to changing the culture within an organisation but that said, the views expressed do show some early signs of improvement in important areas compared to recent years."

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