Mailing mix-up leaves more than 200 children without school bus passes
Over 200 parents were left wondering if their children would make it in to school today after Cornwall Council failed to post school bus passes.
The council, which has issued approximately 10,000 school bus passes for this term, has blamed the mix-up on a ‘problem with the mailing process’.
Cornwall Council was made aware of the issue on Tuesday and has since contacted all of the bus operators, instructing them to pick up all youngsters, regardless of whether they have a pass.
Parents who have not already contacted the council are being asked to inform their children’s schools.
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In a statement Cornwall Council said: “A problem with the mailing process of some bus passes means that a number of children have not yet received their pass.
“The problem was discovered on Tuesday morning when a number of parents contacted the Council to enquire why their child had not yet received their bus pass.
“The Council has contacted all bus operators to instruct them to pick up all children waiting regardless of whether they have passes until the problem is resolved.
“Replacement passes are being sent out to all parents who have already contacted the authority and any parent whose child has not yet received their pass is asked to inform their school so that details can be passed to the Council who will arrange for a replacement pass to be sent to them.”