Residents fume as 'whole of Par' still has no signal
FURIOUS residents have hit out at mobile phone provider EE after being without any signal in their village for two weeks.
Debi Evans, from St Blazey Road in Par, said elderly people have been without their primary means of contact, parents cannot get hold of their children when they are out and about, and self-employed people have lost income.
EE, which owns Orange and T-mobile, said it is investigating the matter.
"Their slogan is 'everything everywhere' but I've been calling them 'nothing nowhere'," said Ms Evans.
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"It would seem as though the whole of Par is without signal – great at a time of school holidays and tourists.
"The CEO of EE told us it's for 'optimisation works' but they can't just switch off whole areas.
"My family pays £100 a month for our contracts with EE but we're getting nothing.
"The worst thing is that Orange is usually the only provider you can get a signal from in Fowey, where my children go to college."
Gill Butler, chairman of Par Community Association, said 2,000 copies of local magazine PL24 have just been sent out, with her mobile number in as the contact, but no one will be able to reach her.
"It's just ludicrous," she said. "A technician from EE told me over the phone that they've actually taken the mast down and were relying on the fact that we'd be able to pick up signal from T-mobile, but that's obviously not working.
"They said they could send me a signal box but it would take up to six weeks.
"After asking for a rebate, they offered me £20 off my next bill but that's not enough – my mobile is my security blanket.
"They also gave me the option of cancelling and switching to another network but I have my broadband and land-line with Orange and have never had any complaints before now."
Ms Butler added that the signal is down, from St Blazey Road at one end of Par, to Eastcliffe Road and Par Green at the other.
The same thing is said to be happening in north Wales, where residents of Blaenau Ffestiniog have been without EE mobile signal for two months after copper was taken from a phone mast.
A spokesperson said: "EE is aware of the issue in Par and is investigating."
The company declined to comment further.