Road works hit traders' profits hard
TRADERS in Liskeard could receive compensation from a utility company after roadworks saw them lose trade.
Castle Street was due to reopen yesterday after weeks carrying out "essential" gas main replacement works.
But traders said they have been left counting the cost after signs directing traffic were put in the wrong place and did not help redirect footfall to their businesses.
However, Wales and West Utilities told the Cornish Guardian: "Traders who believe they may have suffered a loss of profit due to the work are able to contact us and we will be happy to help them through our compensation procedure.
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"The information we ask businesses to supply is not complicated and claims are dealt with quickly and efficiently with full liaison by our experienced advisers.
"We apologise for the inconvenience caused by this vitally important work, which forms part of our multimillion-pound mains replacement programme across Wales and the South West of England, where old metal pipes within 30 metres of buildings are being replaced with highly durable, non-corroding plastic pipes with a lifespan of more than 80 years."
Alex Smith, who runs Fishing Mayhem, now located at Goldenbank Nursery, said: "We understand that the work has got to be done but it is the signs that are the problem.
"The signs are in the wrong place and say the wrong thing; other than that they're working perfectly."
He continued: "We have definitely lost takings as a result of this.
"All of the people who know you are there will come in but any holidaymakers will see the 'road closed' signs and not bother. How many people have seen those signs at the roundabout and thought 'we'll go somewhere else'?"
Philip Carew, proprietor of Goldenbank Nursery, said it had impacted on his business, with any spontaneous footfall having been "eroded away".
"Wales and West Utilities are just about coming within the law but they are not within the spirit of it.
"These companies should do more to help local traders not disregard them. A sign costing £50 would help; that's all we are asking for. It is very frustrating for us," he said.