Truro traders – we're kept in the dark over sewage scheme
TRADERS said they have been kept in the dark over a multi-million pound sewage improvement scheme that has closed several major roads in Truro.
Victoria Square, St Nicholas Street and River Street are closed to through traffic, while Kenwyn Street is accessible via Calenick Street.
And South West Water has apologised for failing to let people know about further traffic controls imposed in Lemon Street.
Traders, angry about the way the £3.5 million scheme has been dealt with by South West Water, want people to know they are open for business.
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Shop owners said promises of publicity to offset the loss of trade and a site office to deal with enquiries have not been met.
Andrew Ellery, who runs Coffee Traders in Victoria Square, said: "The information point was supposed to keep businesses in the loop too. I want to find out what's going on each week and there's no one to talk to. I have been trading here for 18 years and I just feel we have been totally kept in the dark."
The first section of the scheme around Victoria Square is scheduled to last for 20 weeks, the overall project taking in Kenwyn Street and Little Castle Street going on for 40 weeks.
Paul Jordan, from coffee shop 108, said: "It's a little bit ridiculous.
"We were told an information point will be set up and that just has not happened.
"It feels like we are being kept out of the loop.
"They did say they would keep us updated with everything that is going on. But I don't feel they have.
"A lot of disruption is going to be caused here and I do hope the people of Truro will continue to support the shops."
A spokesman from South West Water said it was looking to open the information point out of a shop near Little Castle Street, adding: "We are still in the process of getting the lease agreed on the shop.
"We started negotiating on the lease two months ago and wanted it open from mid- August.
"Unfortunately that has not been the case.
"We are working hard to get this open as soon as possible."